Jun 22, 2021


22 JUNE 2021 – Shoppers can now enjoy another way to shop safely and seamlessly during the Full Movement Control Order (FMCO). Pavilion Kuala Lumpur, Malaysia’s leading premier shopping destination, presents its new drive-thru service, enabling shoppers to shop without having to leave their car.

Minimising social interaction and practising safe distancing has never been more important during the nationwide lockdown. Now, with Pavilion KL’s drive-thru service, shoppers will not only avoid queues at stores, but save time as well as money on delivery fees.

The drive-thru service is available for purchases from selected food and beverage outlets as well as retailers permitted to operate during the FMCO. Those missing their favourite coffee, snacks, food and sweet treats from Pavilion KL can now pre-order from outlets such as illy Caffe, Harriston Chocolatier Café, Baskin Robbins, Calia, Grand Imperial Seafood Hot Pot & BBQ, Rakuzen and D Empire, and simply drive-thru to pick up their order.

On top of that, shoppers can also drive-thru to pick up their contact lenses or prescription glasses from a range of optical stores. With the drive-thru service, shoppers can pick up multiple orders from different tenants at the same time, at no extra cost. Click HERE for the full list of participating tenants for Pavilion KL’s drive-thru service.

Shopping has never been this easy. To utilise Pavilion KL’s drive-thru service and pick up purchases at Pavilion KL’s designated drive-thru pick-up point at the Chulan Entrance (see map above):

  • Contact the participating outlet to place order and organise for pick-up between the operating hours of 10AM- 9PM daily. Last pick-up time differs from outlet to outlet.
  • Make payment via online transfer, credit or debit card, or cash on delivery.
  • Share car registration number and inform the outlet of preferred pick-up time.
  • Drive to Chulan Entrance at agreed time to collect order (max waiting time of 5 mins applies).

In compliance with the government’s standard operating procedures (SOPs) during the FMCO, selected stores offering essential services will continue to operate daily. To shop for essentials, shoppers can visit Pavilion KL to stock up on groceries and household items at Mercato (Level 1) and purchase medicine and personal care items pharmacies, such as Caring Pharmacy, Watsons and Guardian located on Level 1 from 10AM to 8PM daily. Click HERE for the full list of operating outlets.


About Pavilion Kuala Lumpur
Pavilion Kuala Lumpur is an award-winning, world-class mixed-use urban development located in the heart of Bukit Bintang, the shopping district of Malaysia. Pavilion Kuala Lumpur blends the best of the international and local retail world with over 700 stores and eight themed precincts. This premier shopping destination is a duty-free shopping paradise and the defining authority in fashion, dining and urban leisure. Visit www.pavilion-kl.com for updates on the latest trends, offers and events.

For media enquiries, please contact:
Victoria Brown, Mutant Communications at +601 7606 5662 or victoria@mutant.com.my
Marissa Gross, Mutant Communications at +6017 729 1975 or marissa@mutant.com.my
Syiqin Rusli, Mutant Communications at +6014 717 3727 or syiqinrusli@mutant.com.my

Lara Rowena, Public Relations at +603 2118 8230 (ext. 230) or lararowena@pavilion-kl.com
Jessica Poon, Public Relations at +603 2118 8230 (ext. 229) or jessicapoon@pavilion-kl.com

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