KUALA LUMPUR, 30 March 2022 – Tourism Malaysia launched its Strategic & Marketing Plan for 2022-2026, a new organizational strategy set out for the next five years to boost the tourism industry - a timely move to bounce back with the full reopening of Malaysian borders starting 1 April 2022.

The plan launched by Dato’ Sri Hajah Nancy Shukri, Minister of Tourism, Arts and Culture Malaysia today, focuses on domestic tourism promotion as well as international tourism recovery, with greater emphasis on digital adoption, innovation, health and safety.

The six pillars of the strategic plan include: (i) Boost domestic tourism (ii) Forge smart partnerships; (iii) Enhance tourism promotion (online/offline); (iv) Optimise strategic communication and media engagement; (v) Implement travel bubble, and (vi) Undertake strategic transformation.

Meanwhile, the new approach in marketing strategy, among others, outlines a priority in creative and digital marketing, enhancing mix promotion, shifting to emotional and sentiment-based promotions, moving to customized markets, and strengthening the brand.

Tourism Malaysia Strategic & Marketing Plan was developed based on National Tourism Policy 2020-2030, National Ecotourism Plan 2016-2025, National Cultural Policy (DAKEN) 2021 and UNWTO Sustainable Development Goals (SDGs). The strategies are also formulated on market trends and sentiments, secondary data research as well as input from stakeholders and industry players.

As domestic tourism continues to drive the recovery, Malaysia is also gearing up to welcome international travellers by targeting to attract 2 million tourist arrivals with a contribution of RM8.6 billion this year.

Dato’ Sri Hajah Nancy said: “With the widespread vaccination roll-out, lifting of travel restrictions, good coordination and information on travel protocols, it is hoped that it will speed up the recovery of international tourism.

“We are anticipating the return of international tourists, especially from the neighbouring countries as well as medium and long-haul markets, with medical and business travel is expected to regain momentum,” said Nancy.

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About Tourism Malaysia

Malaysia Tourism Promotion Board, also known as Tourism Malaysia, is an agency under the Ministry of Tourism, Arts & Culture Malaysia. It focuses on the specific task of promoting Malaysia as a preferred tourism destination. Since its inception, it has emerged as a major player in the international tourism scene. In 2019, Malaysia registered 26.1 million tourist arrivals and RM86.14 billion tourist receipts, placing it among the major tourism destinations of the world.

For enquiries, please contact:

Muadz Samat
Assistant Director
Corporate Communications Division
muadz@tourism.gov.my
Tel: +603 8891 8755

Nadia Zakariah
Assistant Director
Strategic Planning Division
nadiazakariah@tourism.gov.my
Tel: +603 8891 8248